How do I add player mats to my order?
To add player mats to your order, switch to a pledge level that includes player mats.
Last updated: October 13, 2023 01:26
How many players can play Farms Race?
The First Edition allows for 3-4 players and the Deluxe Edition allows for 3-5 players.
As requested during our Kickstarter campaign, we will also develop some 2-player maps and make them available online by the time we ship everyone their games, though we don’t think 2-player games are ideal for Farms Race.
Last updated: October 12, 2023 15:05
Can I ship to a friend's house instead?
Sure, if that’s what works best for you! Just make sure that you input your desired shipping address in the survey.
Last updated: October 13, 2023 01:27
I filled out the survey already, but now my address has changed.
You can change your address even after filling out the survey, up until we lock shipping information (shortly before we start shipping the games). We’ll be communicating about this in our backer updates, so please make sure to read them so you can ensure your shipping information is correct.
Last updated: October 13, 2023 01:27
When will I be charged for shipping and taxes?
In order to provide the most accurate shipping rates possible, we’ll be charging you shipping and taxes closer to fulfillment, probably in December or January. You’ll be able to change your shipping address until then, and we’ll send a backer update to remind you.
Last updated: October 28, 2023 13:32
Where is my game?
All copies of Farms Race are expected to arrive by the end of March 2024. Please check our latest backer updates to determine where in the process we are of getting your game to you.
Last updated: October 13, 2023 01:26
When is my game arriving?
All copies of Farms Race are expected to arrive by the end of March 2024.
Last updated: October 13, 2023 01:19
I want a refund.
Of course! Just message us on Kickstarter and we’ll be happy to issue you a refund.
Last updated: October 13, 2023 01:26
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.